Baji games Privacy Policy — Your Information Is Completely Safe With Us

Baji Games takes your privacy seriously. This Privacy Policy explains what information is collected when you use the Baji Games website and mobile application, how it is used, where it is stored, and what rights you have over that information.

This policy has been written in plain, accessible language — avoiding legal jargon and aiming to be as clear as possible. If any part is still unclear, our Bengali-speaking support team is always on hand to help.

By creating an account or using the baji games platform, you are considered to have agreed to this policy. If you do not agree, we recommend discontinuing use of baji games.

Baji Games collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.

Information you provide directly:

• Full name and date of birth (collected at registration)
• Mobile Number & Email Address
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket number (for payment purposes)
• Bank Account Details (where applicable)
• Support chat and conversation history

Information collected automatically:

• IP address and device type
• Browser type and operating system
• Session duration and page visit history
• Gaming & Betting Activity Logs
• Transaction date, time, and amount
• Data Collected via Cookies & Similar Technologies

Baji Games uses your information only for specific purposes — to improve your experience and to keep the platform secure. Each purpose is clearly outlined below:

In addition to the purposes described above, Baji Games may notify registered members about relevant promotions and offers. You can opt out of marketing messages at any time — either through your account settings or by contacting support.

To be clear: Baji Games never sells your personal information and does not share it with advertisers or commercial third parties. Data may only be shared in limited circumstances:

• 1 Payment Processor: Information required to complete transactions via bKash, Nagad, or Rocket is sent to the relevant payment gateway solely for the purpose of processing that transaction — for no other purpose.
• 2 Game Provider: Baji Games uses third-party game software (such as Pragmatic Play and Evolution). When you play these games, relevant session data may be shared with the respective provider.
• 3 Law Enforcement: Information may be disclosed when required by a court order or for law enforcement purposes. baji games is transparent about this and will not share any data beyond what is legally required.
• 4 Fraud Prevention Services: To prevent money laundering and fraud, limited data may be shared with internationally recognised verification services. This is a legal obligation for all licensed platforms.

Baji Games stores user data on secure servers located in internationally certified data centers, equipped with both physical and digital security measures.

Regardless of where your data is stored, the protection standards described in this privacy policy apply universally. All international data transfers are handled in compliance with the appropriate legal frameworks.

• All servers are operated in ISO 27001-certified data centers.
• Data is backed up regularly — your information will not be lost in the event of a server failure.
• Stored data is kept in encrypted form — only authorised personnel have access.
• Access logs are maintained — there is a record of who accessed what information and when.

Baji Games has implemented both technical and administrative safeguards to protect your data. These measures follow industry standards and are updated on a regular basis.

• 1 SSL 256-Bit Encryption: All data transmitted between your browser or app and Baji Games servers is encrypted via SSL. No third party can intercept or read this information.
• 2 Two-Factor Authentication (2FA): An OTP is sent to your mobile number each time you log in to your account. Biometric login is also available on the app.
• 3 Automatic Session Timeout: Your account will automatically log out after a period of inactivity. This is especially important if you have logged in on someone else's device.
• 4 Unusual Activity Alert: If any unusual login activity or transactions are detected on your account, an immediate alert is sent to your mobile device.
• 5 Regular Security Audits: Third-party security specialists regularly audit Baji Games' systems to identify and address vulnerabilities.

Baji Games uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.

Baji Games uses three types of cookies:

• 1 Essential Cookies: These cookies are essential for the site to function properly. They handle tasks like maintaining your login session and saving your bet slip. They cannot be disabled.
• 2 Analytics Cookies: Analytics cookies are used to understand which sections of the site receive the most traffic and which games are played most often. No personal information is included.
• 3 Functional Cookies: These cookies remember your preferences — such as your chosen language — so your settings are restored the next time you visit the site.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent Baji Games from functioning properly.

Every baji games member has fundamental rights over their personal information. To exercise any of these rights, simply contact our support team — requests are handled without any hassle.

Baji games strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor has accidentally created an account and this comes to our attention or is reported to us, the account will be closed immediately and all collected data will be deleted.

Baji Games does not retain any information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of active account + 5 years after closure (as required by law).
• Transaction Records: 7 years after the last transaction (in accordance with anti-money laundering regulations).
• Gaming History: Typically 2 years, though this may be extended where required by law.
• Support Conversations: 2 years after last interaction.
• Marketing Consent Records: 3 years after consent is withdrawn.
• Analytics Data: Typically 13 months, after which they are deleted automatically.

Once the retention period expires, data is securely destroyed. Retention periods are determined in accordance with international data protection standards and applicable local laws.

Baji games reserves the right to update this privacy policy as needed. For any significant changes, registered members will be notified in advance via email or push notification.

The most current version of this policy will always be available on this page. The "Last Updated" date at the top of the page tells you when it was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact the baji games data protection team:

• Email: support@bajigames.click (Subject: Privacy Request)
• Live Chat: click the chat icon in the bottom-right corner of the site
• Response time: typically within 48 hours
• Language: Both Bengali and English are accepted

If you are not satisfied with how your complaint was handled, you may also file a complaint with the relevant country's data protection authority.