Baji Games Terms & Conditions — The Complete Platform Usage Guide

Baji Games ("we", "platform") operates an online gaming and betting service for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the Baji Games website and mobile application.

By creating an account on Baji Games, you are deemed to have read these Terms carefully and accepted them in full. If you object to any part of these Terms, you are advised not to use Baji Games.

These Terms are Baji Games' Privacy Policy, Responsible Gaming Policy and must be read alongside other section-specific rules. All policies are complementary to one another.

The following conditions must be met in order to use Baji Games:

• 1 You must be 18 years of age or older. A national ID card or birth registration certificate may be requested at any time to verify your age.
• 2 You must be a legal resident of Bangladesh and must open an account in your own name and for your own use.
• 3 It is the user's responsibility to ensure that online gaming is not prohibited by law in the country from which they are accessing the platform.
• 4 If your account was previously closed due to a ban, opening a new account is strictly prohibited.
• 5 Employees of Baji Games or their immediate family members are not permitted to place bets on this platform.

At Baji Games, for every individual One Account Only permitted. If one person is found operating multiple accounts, all accounts will be closed and deposited funds will be forfeited.

• You must provide your correct name, mobile number, and date of birth at the time of registration.
• Your account login credentials (username and password) must be kept strictly confidential.
• You may not allow any third party to access or use your account.
• If your account details change (such as your mobile number), you must notify support.
• Registering under someone else's identity or with false information is strictly prohibited.
• Baji Games accounts may not be sold, transferred, or rented to another person.

Baji Games may request identity verification documents at any time. Withdrawals may be placed on hold until verification is complete. This is not a penalty — it is done to protect the security of all members on the platform.

Baji Games supports transactions via bKash, Nagad, Rocket, and Upay, as well as bank transfers. All deposits and withdrawals must be made from a registered mobile number or bank account.

• Withdrawals can only be made to a payment method registered in your own name.
• Identity verification is mandatory before your first withdrawal.
• Deposit refunds apply only in approved cases.
• Payments to third-party accounts are not accepted.
• Transactions suspected of money laundering will be cancelled immediately.

Baji Games regularly offers bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• 1 Wagering requirement: Most bonuses require a certain amount of wagering before they can be withdrawn — this is known as a rollover or wagering requirement. For example, a 5x rollover means that if you receive a ৳1,000 bonus, you must wager ৳5,000 before withdrawing.
• 2 Bonus validity: Every bonus has a set validity period. If the rollover is not completed within that period, both the bonus and any winnings derived from it will be forfeited.
• 3 One bonus at a time: Claiming multiple bonuses at the same time is not possible. The rollover on your current bonus must be completed before you can claim the next one.
• 4 Misuse is prohibited: If multiple accounts or false information are used to abuse the bonus system, all bonuses and any associated winnings will be forfeited.
• 5 Right to Modify Terms: Baji Games reserves the right to modify bonus terms or withdraw any bonus offer at any time.

All games available on Baji Games are powered by internationally recognized technology providers. Each game's outcome is Certified Random Number Generator (RNG) is determined, which is completely impartial.

If a technical error is detected in a game outcome, Baji Games reserves the right to void that round and refund all bets placed. No winnings from a voided round will be paid out.

• The RTP (Return to Player) for each game is displayed in the game lobby.
• In Live Casino games, the dealer's decision is final.
• If your internet disconnects, the game pauses automatically and resumes from where you left off once the connection is restored.
• Any attempt to hack or manipulate gaming software will result in immediate account closure.
• Using automated bots or scripts to play is strictly prohibited.

Placing a bet in Sports Betting means you are predicting the outcome of a specific match or event and have a chance to win based on that prediction. Before placing any bets on Baji Games, there are a few important things to know:

• 1 No changes after a bet is confirmed: Once a bet is confirmed, it cannot be changed or cancelled unless Baji Games itself voids the bet.
• 2 Match Cancelled or Postponed: If a match is not completed within the scheduled time or is cancelled, the bet amount is generally refunded. Different rules may apply in specific circumstances.
• 3 Live Betting: Odds may change during live betting. The odds applicable at the time the bet is placed will be the ones that count.
• 4 Maximum Win Limit: Each betting market has a maximum payout limit per single bet. Any winnings exceeding this limit will not be paid out.
• 5 Match-Fixing Suspicion: If there is any suspicion of irregularity in a match, Baji Games reserves the right to suspend or void all bets placed on that match.

Baji Games takes the protection of user data very seriously. All data is secured with SSL 256-bit encryption. Your personal information is never sold or shared with third parties — limited data may only be shared where required by law or for identity verification purposes.

If you suspect unauthorized access to your account, change your password immediately and notify support. Baji Games will never ask for your password or OTP via email or phone — if you receive such a message, treat it as a phishing attempt and report it to support.

Baji Games believes gaming is for entertainment — not as a source of income. We support responsible gaming and encourage all members to play in a healthy, balanced way.

• Set daily, weekly, or monthly deposit limits from your account settings.
• You can take a temporary break (7 days or 30 days) whenever you need one.
• A permanent account closure (Self-Exclusion) request can be submitted at any time.
• A 24-hour cooldown applies to any changes made to playing limits.

If you're experiencing gaming addiction or related issues, contact the Baji Games support team or Responsible Gaming Visit the page for detailed support information.

An account may be closed by either party — the user or Baji Games.

Closed at the User's Request: Contacting support will initiate the account closure process. Any existing balance may be withdrawn beforehand, provided there are no active bonuses on the account.

Closed at Baji Games' initiative: Baji Games may suspend or permanently close an account without prior notice for any of the following reasons:

• Breach of terms and conditions or fraudulent activity.
• Operating multiple accounts.
• Bonus system abuse.
• Providing a false identity or fraudulent documents.
• Suspicious money laundering activity.

If you have a complaint, contact the Baji Games support team directly in the first instance. Most disputes are resolved within 24 to 72 hours.

• 1 When submitting a complaint, please include the date, time, transaction ID, and a full description of the incident.
• 2 Start by contacting us via live chat. If the issue remains unresolved, submit a formal complaint by email.
• 3 Before Baji Games reaches a final decision, the user will be given the opportunity to present their side.
• 4 In disputes relating to game outcomes, server logs shall be treated as the definitive record.

Baji Games reserves the right to modify these terms and conditions, in whole or in part, at any time. Members will be notified in advance of any significant changes via email or push notification.

Continued use of the platform after any changes will be considered your acceptance of the updated Terms. The latest version of the Terms will always be available on this page, with the date of the last update shown at the top.

For any questions or feedback regarding these terms, please contact the Baji Games support team:

• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Email: support@bajigames.click
• Support hours: 24 hours a day, 7 days a week.
• Language: Support is available in both Bengali and English.